:root {
  --ink: #101415;
  --charcoal: #1c2224;
  --steel: #5d686c;
  --line: #cbd2d4;
  --soft: #f2f4f4;
  --cool: #e7ecee;
  --paper: #ffffff;
  --red: #df0812;
  --red-dark: #b60009;
  --gold: #f4b400;
  --green: #79d99a;
  --font-body: "Manrope", sans-serif;
  --font-display: "Roboto Slab", Georgia, serif;
  --shell: 1200px;
  --mobile-bar: 58px;
  --utility-height: 32px;
  --header-height: 80px;
}

* {
  box-sizing: border-box;
}
html {
  scroll-behavior: smooth;
}
body {
  margin: 0;
  overflow-x: hidden;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.58;
}
body,
button,
input,
textarea,
select {
  font-family: var(--font-body);
}
img {
  display: block;
  max-width: 100%;
}
a {
  color: inherit;
}
button,
input,
textarea,
select {
  font: inherit;
}
button,
a {
  -webkit-tap-highlight-color: transparent;
}
button {
  cursor: pointer;
}

.shell {
  width: min(calc(100% - 2.5rem), var(--shell));
  margin-inline: auto;
}
.skip-link {
  position: fixed;
  z-index: 200;
  top: 0.75rem;
  left: 0.75rem;
  padding: 0.75rem 1rem;
  background: var(--paper);
  color: var(--ink);
  transform: translateY(-160%);
}
.skip-link:focus {
  transform: translateY(0);
}
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}
:focus-visible {
  outline: 3px solid #ff5a61;
  outline-offset: 3px;
}

h1,
h2,
h3,
h4,
p {
  letter-spacing: 0;
}
h1,
h2 {
  margin: 0;
  font-family: var(--font-display);
}
h1 {
  max-width: 13ch;
  font-size: 5rem;
  line-height: 1.02;
}
h2 {
  font-size: 3.4rem;
  line-height: 1.08;
}
h3 {
  margin: 0;
  font-size: 1.18rem;
  line-height: 1.28;
}
h4 {
  margin: 0;
  font-size: 0.86rem;
  text-transform: uppercase;
}
.eyebrow {
  margin: 0 0 0.75rem;
  color: #fff;
  font-size: 0.75rem;
  font-weight: 800;
  text-transform: uppercase;
}
.eyebrow-red {
  color: var(--red);
}
.text-link {
  color: var(--red);
  font-size: 0.83rem;
  font-weight: 800;
  text-underline-offset: 4px;
}
.light-link {
  color: #fff;
}

.button {
  min-height: 50px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.8rem 1.25rem;
  border: 2px solid transparent;
  border-radius: 3px;
  text-decoration: none;
  text-align: center;
  font-weight: 800;
}
.button-red {
  background: var(--red);
  color: #fff;
}
.button-red:hover {
  background: var(--red-dark);
}
.button-outline {
  border-color: rgba(255, 255, 255, 0.78);
  color: #fff;
}
.button-outline:hover {
  background: #fff;
  color: var(--ink);
}
.button-dark {
  background: var(--ink);
  color: #fff;
}
.button-dark:hover {
  background: var(--red);
}

.utility-bar {
  background: var(--ink);
  color: #fff;
}
.utility-inner {
  min-height: var(--utility-height);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  font-size: 0.72rem;
  font-weight: 700;
}
.utility-inner a {
  text-decoration: none;
}
.utility-inner > div {
  display: flex;
  align-items: center;
  gap: 1.2rem;
}
[data-open-badge] {
  color: var(--green);
  font-weight: 800;
  text-transform: uppercase;
}
[data-open-badge][data-open="false"] {
  color: #ff8a90;
}

.site-header {
  position: sticky;
  z-index: 60;
  top: 0;
  border-bottom: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.98);
}
.header-inner {
  height: var(--header-height);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1.75rem;
}
.logo-link {
  display: inline-flex;
  height: 64px;
  align-items: center;
  flex: 0 0 auto;
}
.logo-link img {
  width: auto;
  max-width: none;
  height: 64px;
}
.site-nav {
  display: flex;
  align-items: center;
  gap: 1.15rem;
  font-size: 0.76rem;
  font-weight: 800;
}
.site-nav a {
  text-decoration: none;
}
.site-nav a:not(.nav-cta):hover {
  color: var(--red);
}
.nav-phone {
  white-space: nowrap;
}
.nav-cta {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  padding: 0.78rem 0.95rem;
  background: var(--red);
  color: #fff;
}
.menu-button {
  display: none;
  min-width: 72px;
  min-height: 44px;
  border: 1px solid var(--ink);
  border-radius: 2px;
  background: #fff;
  color: var(--ink);
  font-weight: 800;
}

.hero {
  position: relative;
  min-height: 650px;
  display: flex;
  overflow: hidden;
  background: var(--ink) url("../concepts/assets/shop-alignment-real.webp") 71%
    43% / cover no-repeat;
  color: #fff;
}
.hero-overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(
    90deg,
    rgba(5, 8, 9, 0.96) 0%,
    rgba(5, 8, 9, 0.87) 40%,
    rgba(5, 8, 9, 0.28) 78%,
    rgba(5, 8, 9, 0.08) 100%
  );
}
.hero-inner {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  padding-block: 4.5rem;
}
.hero-copy {
  max-width: 760px;
}
.hero-lede {
  max-width: 62ch;
  margin: 1.35rem 0 0;
  color: #dce2e3;
  font-size: 1.02rem;
}
.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.8rem;
  margin-top: 2rem;
}
.hero-caption {
  width: max-content;
  max-width: 100%;
  margin: 1.4rem 0 0;
  padding-top: 0.75rem;
  border-top: 1px solid rgba(255, 255, 255, 0.35);
  color: #c3cbcd;
  font-size: 0.72rem;
  font-weight: 700;
}

.proof-bar {
  background: var(--ink);
  color: #fff;
}
.proof-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
}
.proof-grid > div {
  min-height: 105px;
  display: grid;
  align-content: center;
  padding: 1.25rem 1.4rem;
  border-right: 1px solid #3a4244;
}
.proof-grid > div:first-child {
  border-left: 1px solid #3a4244;
}
.proof-grid strong {
  font-size: 1.02rem;
}
.proof-grid span {
  margin-top: 0.3rem;
  color: #aeb8ba;
  font-size: 0.73rem;
}
.proof-review-link {
  display: grid;
  justify-items: start;
  width: max-content;
  max-width: 100%;
  text-decoration: none;
}
.proof-review-link:hover .proof-rating > span:first-child {
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 4px;
}
.proof-review-link:hover > span {
  color: #fff;
}
.proof-rating {
  display: flex;
  align-items: center;
  gap: 0.25rem;
}
.proof-rating > span {
  margin-top: 0;
  color: #fff;
  font-size: inherit;
}
.rating-star {
  display: inline-block;
  flex: 0 0 auto;
  background-image: url("../img/star-solid.svg");
  background-position: center;
  background-repeat: no-repeat;
  background-size: contain;
}
.rating-star-single {
  width: 15px;
  height: 15px;
}

.section-heading {
  display: grid;
  grid-template-columns: 1.15fr 0.55fr;
  gap: 3.5rem;
  align-items: end;
}
.section-heading h2 {
  max-width: 15ch;
}
.section-heading > p {
  margin: 0;
  color: var(--steel);
}

.reviews {
  padding: 5rem 0;
  background: var(--cool);
  border-bottom: 1px solid var(--line);
}
.review-heading {
  grid-template-columns: 1fr auto;
}
.review-heading h2 {
  max-width: 18ch;
}
.review-carousel {
  margin-top: 1.9rem;
}
.review-viewport {
  overflow: hidden;
  border-top: 1px solid #aeb8bb;
  border-bottom: 1px solid #aeb8bb;
  background: rgba(255, 255, 255, 0.45);
}
.review-track {
  display: flex;
  transition: transform 520ms cubic-bezier(0.22, 1, 0.36, 1);
}
.review-slide {
  min-width: 0;
  min-height: 310px;
  flex: 0 0 100%;
  display: grid;
  grid-template-columns: 180px 1fr;
  grid-template-rows: 1fr auto;
  column-gap: 3.5rem;
  align-items: center;
  margin: 0;
  padding: clamp(2rem, 5vw, 4.25rem);
}
.rating-stars {
  width: 106px;
  height: 20px;
  align-self: start;
  margin-top: 0.55rem;
  background-image: url("../img/star-solid.svg");
  background-position: left center;
  background-repeat: space;
  background-size: 18px 18px;
}
.review-slide blockquote {
  max-width: 24ch;
  margin: 0;
  font-family: var(--font-display);
  font-size: 2.75rem;
  line-height: 1.2;
}
.review-slide figcaption {
  grid-column: 2;
  display: flex;
  gap: 0.55rem;
  align-items: baseline;
  margin-top: 1.7rem;
  color: var(--steel);
  font-size: 0.76rem;
}
.review-slide figcaption strong {
  color: var(--ink);
  font-size: 0.84rem;
}
.review-controls {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: center;
  margin-top: 1rem;
}
.review-dots {
  display: flex;
  gap: 0.5rem;
}
.review-dot {
  width: 10px;
  height: 10px;
  padding: 0;
  border: 1px solid var(--steel);
  border-radius: 50%;
  background: transparent;
}
.review-dot[aria-current="true"] {
  border-color: var(--red);
  background: var(--red);
}
.review-buttons {
  display: flex;
}
.review-buttons button {
  min-height: 42px;
  padding: 0.55rem 0.9rem;
  border: 1px solid #9da8ab;
  background: transparent;
  color: var(--ink);
  font-size: 0.72rem;
  font-weight: 800;
}
.review-buttons button + button {
  border-left: 0;
}
.review-buttons button:hover {
  border-color: var(--ink);
  background: var(--ink);
  color: #fff;
}

.services {
  padding: 5rem 0;
  background: var(--soft);
}
.service-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin-top: 2rem;
  border-top: 1px solid var(--line);
  border-left: 1px solid var(--line);
}
.service-card {
  position: relative;
  min-width: 0;
  min-height: 285px;
  display: grid;
  grid-template-columns: 112px 1fr;
  gap: 1rem;
  align-content: start;
  padding: 1.35rem;
  border-right: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
  background: #fff;
  color: var(--ink);
  text-decoration: none;
  transition:
    transform 180ms ease,
    box-shadow 180ms ease,
    background 180ms ease;
}
.service-card img {
  width: 112px;
  height: 112px;
  object-fit: contain;
  transition: transform 180ms ease;
}
.service-card h3 {
  margin-top: 0.25rem;
  font-family: var(--font-display);
  font-size: 1.25rem;
}
.service-card p {
  margin: 0.75rem 0 0;
  color: var(--steel);
  font-size: 0.83rem;
}
.service-card-link {
  display: inline-flex;
  margin-top: 1rem;
  color: var(--red);
  font-size: 0.72rem;
  font-weight: 800;
  text-decoration: none;
}
.service-card:hover,
.service-card:focus-visible {
  z-index: 1;
  background: #fafbfb;
  box-shadow:
    inset 0 -4px 0 var(--red),
    0 14px 30px rgba(16, 20, 21, 0.12);
  transform: translateY(-3px);
}
.service-card:hover img,
.service-card:focus-visible img {
  transform: scale(1.055);
}
.service-card:hover .service-card-link,
.service-card:focus-visible .service-card-link {
  text-decoration: underline;
  text-underline-offset: 3px;
}

.shop-proof {
  padding: 5rem 0;
  background: #fff;
}
.shop-proof-heading {
  grid-template-columns: 1fr;
}
.shop-proof-heading h2 {
  max-width: 17ch;
}
.shop-gallery {
  display: grid;
  grid-template-columns: 1.2fr 1fr 1fr;
  gap: 0.75rem;
  margin-top: 1.9rem;
}
.shop-gallery figure {
  position: relative;
  min-width: 0;
  margin: 0;
  overflow: hidden;
  background: var(--charcoal);
}
.shop-gallery img {
  width: 100%;
  height: 470px;
  object-fit: cover;
  object-position: center 55%;
  transition: transform 300ms ease;
}
.shop-gallery .gallery-team img {
  object-position: center 48%;
}
.shop-gallery figure:hover img {
  transform: scale(1.015);
}

.process {
  padding: 5rem 0;
  background: var(--ink);
  color: #fff;
}
.process-grid {
  display: grid;
  grid-template-columns: 0.82fr 1.18fr;
  gap: 5rem;
}
.process-intro h2 {
  max-width: 12ch;
}
.process-intro > p {
  max-width: 49ch;
  color: #b8c2c4;
}
.verified-facts {
  margin: 2.2rem 0 0;
  border-top: 1px solid #424a4c;
}
.verified-facts > div {
  display: grid;
  grid-template-columns: 0.7fr 1.3fr;
  gap: 1rem;
  padding: 0.75rem 0;
  border-bottom: 1px solid #424a4c;
}
.verified-facts dt {
  color: #ff858b;
  font-size: 0.67rem;
  font-weight: 800;
  text-transform: uppercase;
}
.verified-facts dd {
  margin: 0;
  font-weight: 700;
}
.process-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 1px solid #424a4c;
}
.process-steps li {
  display: grid;
  grid-template-columns: 38px 1fr;
  gap: 1.1rem;
  padding: 1.35rem 0;
  border-bottom: 1px solid #424a4c;
}
.process-steps li > span {
  width: 32px;
  height: 32px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--red);
  color: #fff;
  font-size: 0.75rem;
  font-weight: 800;
}
.process-steps h3 {
  font-size: 1.04rem;
}
.process-steps p {
  margin: 0.35rem 0 0;
  color: #b8c2c4;
  font-size: 0.87rem;
}

.request {
  padding: 5rem 0;
  background: var(--cool);
}
.request-grid {
  display: grid;
  grid-template-columns: 0.78fr 1.22fr;
  gap: 5rem;
  align-items: start;
}
.request-copy h2 {
  max-width: 12ch;
}
.request-copy > p:not(.body-photo-note) {
  max-width: 48ch;
  color: var(--steel);
}
.direct-contact {
  margin-top: 2rem;
  border-top: 1px solid #b9c2c5;
}
.direct-contact a {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.9rem 0;
  border-bottom: 1px solid #b9c2c5;
  text-decoration: none;
}
.direct-contact span {
  color: var(--red);
  font-size: 0.68rem;
  font-weight: 800;
  text-transform: uppercase;
}
.body-photo-note {
  margin-top: 1.4rem;
  color: var(--steel);
  font-size: 0.82rem;
}

.lead-form {
  padding: 2rem;
  border: 1px solid var(--line);
  border-radius: 5px;
  background: #fff;
  box-shadow: 0 16px 35px rgba(20, 29, 31, 0.08);
}
.field-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}
.field {
  margin-bottom: 1rem;
}
.field label {
  display: block;
  margin-bottom: 0.42rem;
  font-size: 0.75rem;
  font-weight: 800;
}
.field label > span {
  color: var(--red);
}
.field input,
.field textarea,
.field select {
  width: 100%;
  min-height: 48px;
  padding: 0.78rem;
  border: 1px solid #aeb8bb;
  border-radius: 2px;
  background: #fff;
  color: var(--ink);
}
.field textarea {
  min-height: 130px;
  resize: vertical;
}
.field input:focus,
.field textarea:focus,
.field select:focus {
  outline: 3px solid rgba(223, 8, 18, 0.15);
  border-color: var(--red);
}
.err {
  display: none;
  margin: 0.4rem 0 0;
  color: #a90008;
  font-size: 0.72rem;
  font-weight: 700;
}
.field.invalid .err {
  display: block;
}
.field.invalid input,
.field.invalid textarea {
  border-color: var(--red);
}
.honeypot {
  position: absolute;
  left: -10000px;
}
.consent {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.7rem;
  align-items: start;
  margin: 0.25rem 0 1.15rem;
}
.consent input {
  width: 18px;
  height: 18px;
  margin-top: 0.18rem;
  accent-color: var(--red);
}
.consent label {
  color: #465154;
  font-size: 0.68rem;
}
.consent strong {
  color: var(--ink);
}
.consent a {
  color: var(--red);
}
.form-submit {
  width: 100%;
  border: 0;
}
.form-submit:disabled {
  cursor: wait;
  opacity: 0.7;
}
.form-note {
  margin: 0.75rem 0 0;
  color: var(--steel);
  font-size: 0.7rem;
}
.form-status {
  display: none;
  margin-top: 1rem;
  padding: 1rem 1.1rem;
  border-left: 3px solid var(--line);
  background: var(--soft);
}
.form-status .ok,
.form-status .fail {
  display: none;
}
.form-status.is-ok,
.form-status.is-fail {
  display: block;
}
.form-status.is-ok {
  border-left-color: #26834c;
}
.form-status.is-fail {
  border-left-color: var(--red);
}
.form-status.is-ok .ok,
.form-status.is-fail .fail {
  display: block;
}
.form-status h3 {
  font-size: 1rem;
}
.form-status p {
  margin: 0.35rem 0 0;
  color: var(--steel);
  font-size: 0.8rem;
}
.form-status .fail > div {
  display: flex;
  gap: 1rem;
  margin-top: 0.65rem;
}
.form-status .fail a {
  color: var(--red);
  font-size: 0.78rem;
  font-weight: 800;
}
.request-receipt {
  margin: 1rem 0 0;
  border-top: 1px solid var(--line);
}
.request-receipt > div {
  display: grid;
  grid-template-columns: 110px 1fr;
  gap: 1rem;
  padding: 0.55rem 0;
  border-bottom: 1px solid var(--line);
}
.request-receipt dt {
  color: var(--steel);
  font-size: 0.68rem;
  font-weight: 700;
}
.request-receipt dd {
  margin: 0;
  color: var(--ink);
  font-size: 0.76rem;
  font-weight: 800;
}
.form-status .confirmation-note {
  margin-top: 0.85rem;
  color: var(--ink);
  font-weight: 700;
}
.lead-form.is-complete > :not(.form-status) {
  display: none;
}
.lead-form.is-complete .form-status {
  margin-top: 0;
}

.visit {
  min-height: 590px;
  display: grid;
  grid-template-columns: 1.18fr 0.82fr;
  background: var(--ink);
  color: #fff;
}
.visit-photo {
  position: relative;
  min-width: 0;
  margin: 0;
  overflow: hidden;
}
.visit-photo img {
  width: 100%;
  height: 100%;
  min-height: 590px;
  object-fit: cover;
  object-position: center;
}
.visit-photo figcaption {
  position: absolute;
  right: 1rem;
  bottom: 1rem;
  padding: 0.6rem 0.8rem;
  background: rgba(16, 20, 21, 0.9);
  color: #fff;
  font-size: 0.72rem;
  font-weight: 800;
}
.visit-panel {
  display: flex;
  flex-direction: column;
  justify-content: center;
  padding: clamp(2.5rem, 6vw, 6rem);
}
.visit-panel h2 {
  max-width: 10ch;
}
.visit-panel address {
  margin-top: 1.35rem;
  color: #d2d9da;
  font-style: normal;
}
.visit-panel table {
  width: 100%;
  margin: 1.8rem 0;
  border-collapse: collapse;
}
.visit-panel th,
.visit-panel td {
  padding: 0.8rem 0;
  border-top: 1px solid #50595b;
}
.visit-panel th {
  color: #b9c3c5;
  text-align: left;
  font-weight: 500;
}
.visit-panel td {
  text-align: right;
  font-weight: 800;
}
.visit-panel tr.today th,
.visit-panel tr.today td {
  color: #fff;
}
.visit-actions {
  display: flex;
  align-items: center;
  gap: 1.4rem;
}

.footer,
.site-footer {
  padding: 3rem 0 1.25rem;
  background: #fff;
}
.footer-grid {
  display: grid;
  grid-template-columns: 260px 1fr auto;
  gap: 3rem;
  align-items: center;
}
.footer-logo {
  width: 245px;
  height: 96px;
}
.footer-logo img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  object-position: left center;
}
.footer-grid p {
  max-width: 54ch;
  color: var(--steel);
  font-size: 0.8rem;
}
.footer-grid > div {
  display: grid;
  justify-items: end;
  gap: 0.35rem;
  font-size: 0.75rem;
  font-weight: 700;
}
.footer-grid a {
  text-decoration: none;
}
.footer-grid a:hover {
  color: var(--red);
}
.footer-bottom {
  margin-top: 1.5rem;
  padding-top: 1rem;
  border-top: 1px solid var(--line);
  color: var(--steel);
  font-size: 0.7rem;
}
.mobile-actions {
  display: none;
}

/* Chat is injected by js/chat.js and uses the same restrained shop palette. */
.chat-launch {
  position: fixed;
  z-index: 85;
  right: clamp(1rem, 3vw, 2rem);
  bottom: 1.25rem;
  min-height: 46px;
  display: flex;
  align-items: center;
  padding: 0.7rem 1rem;
  border: 1px solid #4f595b;
  border-left: 3px solid var(--red);
  border-radius: 3px;
  background: var(--ink);
  color: #fff;
  font-size: 0.76rem;
  font-weight: 800;
  box-shadow: 0 10px 28px rgba(0, 0, 0, 0.22);
}
.chat-launch:hover {
  border-color: #fff;
  border-left-color: var(--red);
  background: var(--charcoal);
}
.chat-panel {
  position: fixed;
  z-index: 90;
  right: clamp(0.5rem, 3vw, 2rem);
  bottom: 1rem;
  width: min(390px, calc(100vw - 1rem));
  height: min(590px, calc(100vh - 2rem));
  display: none;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid #4d5658;
  border-radius: 4px;
  background: var(--ink);
  color: #fff;
  box-shadow: 0 20px 55px rgba(0, 0, 0, 0.35);
}
.chat-panel.open {
  display: flex;
}
.chat-head {
  min-height: 58px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.75rem 0.9rem 0.75rem 1rem;
  border-bottom: 1px solid #3d4547;
}
.chat-head .ch-title {
  margin: 0;
  font-size: 0.78rem;
  font-weight: 800;
  text-transform: uppercase;
}
.chat-head > div > p:last-child {
  margin: 0.08rem 0 0;
  color: #9fabad;
  font-size: 0.66rem;
}
.chat-close {
  width: 44px;
  height: 44px;
  border: 0;
  background: transparent;
  color: #fff;
  font-size: 1.35rem;
}
.chat-close:hover {
  background: #252c2e;
}
.chat-note {
  margin: 0;
  padding: 0.7rem 1rem;
  border-bottom: 1px solid #3d4547;
  color: #b8c2c4;
  font-size: 0.68rem;
  line-height: 1.5;
}
.chat-log {
  flex: 1;
  overflow-y: auto;
  padding: 1rem;
}
.msg {
  max-width: 88%;
  margin-bottom: 0.75rem;
  padding: 0.72rem 0.8rem;
  border-radius: 3px;
  font-size: 0.82rem;
  line-height: 1.5;
}
.msg--bot {
  margin-right: auto;
  background: #252c2e;
}
.msg--user {
  margin-left: auto;
  background: var(--red);
}
.msg--sys {
  margin-inline: auto;
  background: transparent;
  color: #aeb8ba;
  font-size: 0.72rem;
  text-align: center;
}
.msg--error {
  border-left: 3px solid var(--red);
}
.msg.is-pending {
  color: #c0c9cb;
}
.chat-escalate {
  display: flex;
  gap: 0.6rem;
  flex-wrap: wrap;
  margin-bottom: 0.8rem;
}
.chat-escalate .btn {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  padding: 0.6rem 0.85rem;
  border: 1px solid #697476;
  color: #fff;
  text-decoration: none;
  font-size: 0.72rem;
  font-weight: 800;
}
.chat-escalate .btn:hover {
  border-color: #fff;
}
.chat-escalate .btn--primary {
  border-color: var(--red);
  background: var(--red);
}
.chat-input {
  display: grid;
  grid-template-columns: 1fr auto;
  border-top: 1px solid #3d4547;
}
.chat-input input {
  min-width: 0;
  min-height: 52px;
  padding: 0.8rem 1rem;
  border: 0;
  background: transparent;
  color: #fff;
}
.chat-input input::placeholder {
  color: #859093;
}
.chat-input input:focus {
  outline: 0;
  box-shadow: inset 0 -2px 0 var(--red);
}
.chat-input button {
  min-width: 64px;
  border: 0;
  border-left: 1px solid #3d4547;
  background: transparent;
  color: #fff;
  font-size: 0.75rem;
  font-weight: 800;
}
.chat-input button:not(:disabled):hover {
  background: var(--red);
}
.chat-input button:disabled {
  color: #667174;
  cursor: default;
}

@media (max-width: 1080px) {
  h1 {
    font-size: 4.15rem;
  }
  h2 {
    font-size: 3rem;
  }
  .menu-button {
    display: block;
  }
  .site-nav {
    position: absolute;
    left: 0;
    right: 0;
    top: var(--header-height);
    display: none;
    padding: 1rem 1.25rem 1.4rem;
    border-bottom: 1px solid var(--line);
    background: #fff;
    box-shadow: 0 16px 30px rgba(0, 0, 0, 0.14);
  }
  .site-nav.is-open {
    display: grid;
  }
  .site-nav a {
    padding: 0.52rem 0;
  }
  .nav-cta {
    text-align: center;
  }
  .service-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .process-grid,
  .request-grid {
    gap: 3.5rem;
  }
}

@media (max-width: 760px) {
  :root {
    --header-height: 72px;
  }
  body {
    padding-bottom: var(--mobile-bar);
  }
  .shell {
    width: min(calc(100% - 1.5rem), var(--shell));
  }
  h1 {
    font-size: 2.75rem;
  }
  h2 {
    font-size: 2.25rem;
  }
  .utility-inner {
    justify-content: center;
  }
  .utility-inner > a,
  .utility-inner > div > span:last-child {
    display: none;
  }
  .logo-link {
    height: 58px;
  }
  .logo-link img {
    height: 58px;
  }
  .hero {
    min-height: 585px;
    background-position: 65% 44%;
  }
  .hero-overlay {
    background: linear-gradient(90deg, rgba(5, 8, 9, 0.96), rgba(5, 8, 9, 0.7));
  }
  .hero-inner {
    align-items: flex-end;
    padding-block: 3rem;
  }
  .hero-lede {
    font-size: 0.94rem;
  }
  .hero-actions {
    display: grid;
  }
  .hero-caption {
    margin-top: 1rem;
  }
  .proof-grid {
    grid-template-columns: 1fr 1fr;
  }
  .proof-grid > div {
    min-height: 92px;
    padding: 0.9rem;
    border-bottom: 1px solid #3a4244;
  }
  .proof-grid strong {
    font-size: 0.9rem;
  }
  .reviews,
  .services,
  .shop-proof,
  .process,
  .request {
    padding: 3.5rem 0;
  }
  .section-heading,
  .review-heading,
  .process-grid,
  .request-grid,
  .footer-grid {
    grid-template-columns: 1fr;
    gap: 1.3rem;
  }
  .review-slide {
    min-height: 350px;
    grid-template-columns: 1fr;
    grid-template-rows: auto 1fr auto;
    gap: 1.3rem;
    padding: 2rem 1.25rem;
  }
  .review-slide blockquote {
    font-size: 2.15rem;
  }
  .review-slide figcaption {
    grid-column: 1;
    margin-top: 0;
  }
  .service-grid {
    grid-template-columns: 1fr;
  }
  .service-card {
    min-height: 0;
    grid-template-columns: 92px 1fr;
    padding: 1.1rem;
  }
  .service-card img {
    width: 92px;
    height: 92px;
  }
  .shop-gallery {
    grid-template-columns: 1fr 1fr;
  }
  .shop-gallery .gallery-wide {
    grid-column: auto;
  }
  .shop-gallery figure:last-child {
    grid-column: 1 / -1;
  }
  .shop-gallery img {
    height: 330px;
  }
  .shop-gallery .gallery-wide img {
    height: 330px;
  }
  .shop-gallery figure:last-child img {
    height: 420px;
  }
  .process-grid,
  .request-grid {
    gap: 3rem;
  }
  .field-row {
    grid-template-columns: 1fr;
    gap: 0;
  }
  .lead-form {
    padding: 1.25rem;
  }
  .visit {
    min-height: 0;
    grid-template-columns: 1fr;
  }
  .visit-photo img {
    min-height: 360px;
  }
  .visit-panel {
    padding: 3rem 1.25rem;
  }
  .footer-grid {
    gap: 1rem;
  }
  .footer-grid > div {
    justify-items: start;
  }
  .mobile-actions {
    position: fixed;
    z-index: 80;
    left: 0;
    right: 0;
    bottom: 0;
    min-height: var(--mobile-bar);
    display: grid;
    grid-template-columns: 0.8fr 1.2fr;
    box-shadow: 0 -6px 18px rgba(0, 0, 0, 0.18);
  }
  .mobile-actions a {
    min-width: 0;
    display: grid;
    place-items: center;
    padding: 0.5rem;
    background: var(--ink);
    color: #fff;
    text-decoration: none;
    text-align: center;
    font-size: 0.86rem;
    font-weight: 800;
  }
  .mobile-actions a:last-child {
    background: var(--red);
  }
  body.chat-open {
    overflow: hidden;
  }
  .chat-launch {
    right: 0.75rem;
    bottom: calc(var(--mobile-bar) + 0.7rem);
  }
  .chat-panel {
    inset: max(0.5rem, env(safe-area-inset-top, 0px)) 0.5rem
      calc(var(--mobile-bar) + 0.4rem);
    width: auto;
    height: auto;
  }
}

@media (max-width: 460px) {
  h1 {
    font-size: 2.48rem;
  }
  .menu-button {
    min-width: 66px;
  }
  .hero {
    min-height: 620px;
  }
  .proof-grid {
    grid-template-columns: 1fr 1fr;
  }
  .proof-grid strong {
    font-size: 0.84rem;
  }
  .review-slide blockquote {
    font-size: 1.8rem;
  }
  .service-card {
    grid-template-columns: 76px 1fr;
    gap: 0.75rem;
  }
  .service-card img {
    width: 76px;
    height: 76px;
  }
  .shop-gallery {
    grid-template-columns: 1fr;
  }
  .shop-gallery .gallery-wide {
    grid-column: auto;
  }
  .shop-gallery figure:last-child {
    grid-column: auto;
  }
  .shop-gallery img,
  .shop-gallery .gallery-wide img {
    height: 360px;
  }
  .visit-actions {
    align-items: flex-start;
    flex-direction: column;
  }
  .chat-launch {
    display: flex;
  }
}

@media (prefers-reduced-motion: reduce) {
  html {
    scroll-behavior: auto;
  }
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
  }
}